Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!

Credit and Collections is a critical component of Consumer Operations & Services, responsible for implementing credit policies for consumer and business segments, ensuring timeliness of bill payments, minimizing bill to cash timelines, eliminating defaults and limiting company’s risk exposure.
 
The business credit department is tasked with the management of all business customer after bill generation, the management of collections whilst maintaining agreed levels of customer satisfaction and limiting the company’s exposure to risk. In addition, this unit manages the collection of 3rd party damage claims.

This role is responsible for end-to-end credit and collection activities, including follow up collections, credit vetting & dunning recommendations, monitoring of customer accounts credit standings, account maintenances and ongoing review of customer credit-worthiness.

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You should have at least 2 years' of experience in A/R or Credit Department in commercial collections and analyzing credit worthiness of clientele, preferably in the telecoms industry. You must have working knowledge of credit & collections policies & procedures.

 Skills Required:

• Technical skills in account reconciliation, credit extensions, payment plans, etc.
• Proficient computer skills in MS Office (Word, Excel, Power-point, Outlook)
• Problem analysis and problem resolution.
• Willingness to learn all aspects of Credit/Collection department functions, and be comfortable with making customer follow up calls.
• Working knowledge of automated financial and accounting reporting systems.
• Familiarity with accounting principles.
• Establish and maintain effective work relationships with new and existing customers through a high degree of professionalism and excellent interpersonal/communication skills.
• Strong attention to details, good organizational skills and ability to meet deadlines.
• Self-motivated team player with a determined and mature approach.

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