Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!

Loyalty section within the Product Development & Services Department is responsible for developing the Consumer loyalty & retention framework and metrics, and lead propositions and activities aimed at maximizing customer value and minimize customer churn across all customer segments

This role is responsible for the operations and the development of all Ooredoo’s loyalty programs. The role is also responsible to ensure that all necessary technical & business projects in order for Ooredoo to sustain a leading position in this area, to provide a distinguished experience to the members and to secure high engagement, at the minimum necessary expenditure.

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You should have at least

• +10 years’ experience in Loyalty management with a telecom operator in the related area

• Demonstrate high level problem-solving skills combined with multi-tasking project management skills, as well as extensive experience to manage high-impacted projects.

• Proven experience in managing loyalty programs operations

• Excellent communication & interpersonal skills.