You should have at least
• 8 years’ experience in telecom industry with significant experience in both business and technology
• Strong experience and knowledge of BSS/ OSS systems.
• Techno functional knowledge of end to end telecom processes & systems that include CRM, order management and configuration, order fulfilment, billing (mediation and rating), charging, provisioning and network operations.
• Experienced in the implementation of digital technologies (e.g. web portal, mobile apps, social media platform)
• Highly developed organizational skills (strong multi-tasking capabilities)
• Strong understanding of product development and the supporting technology requirements
• Significant expertise in translating business requirements into technical specifications
• Experience of leading requirements gathering activities using workshops and interviews
• Proficient in Business and Systems Analysis techniques.
• Experience in provisioning, fraud management, credit check, service activation, enterprise (B2B) sales, product management (B2B complex products)
• Knowledge and experience in using modelling tools (e.g. Visio) preferred
• Knowledge on Standards such as eTOM, ITIL preferred
• Knowledge of Agile and iterative development methodologies.
• Excellent Communication Skills in English