Available Opportunities
VAC6571 - Manager Service Design
Field: Sales and Services Contract Type: Full Time - Permanent
Location: Qatar - Doha Closing date: 31-Jul-2017
About Us:

Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!

About the Business Unit:

Operations & Services is a major part of the company’s first line customer facing activities and has a significant role to play in both the achievement of customer satisfaction as well as service delivery as defined in the annual business plans.

The Business Installation and Field Services team offers installation and maintenance of a full range of complex and sophisticated solutions for Ooredoo’s Strategic Accounts, Commercial, Government and SME & SOHO customers.

This role performs and may lead complex engineering, designing and solution activities associated with one or more technical areas within the telecom function (such as network design, engineering, implementation, operations and user support).

About the Role:

This role is responsible to be the Design Authority for the end to end technical and service solution for all simple and complex product solutions sold to Customers, either in a single geography or with global requirements.

The role holder performs as a subject matter expert on Telecommunications issues and leads & participates in complex tasks relating to telecom network operations, installation and maintenance for telecommunications service offerings through the application of business and technical skills.

If you would like to view the full role profile please click here

About You:

You should have at least 10 years’ of work experience as Service Design Architect or similar role, experience in the Telecommunications and Services Industry. You should have a strong experience in several of the following areas is desired: IP Network Design, Solution Architecture, Solution Lifecycle, IOT and Validation, E2E Methodologies, Network Migration field experience. You should have knowledge and experience in designing Managed LAN solutions with wired and wireless switching networks using multi-vendor solutions. You should have knowledge of IP addressing, sub-netting, routing protocols (i.e. OSPF, BGP, EIGRP, etc.), MPLS, QoS, Multicast, VLAN, IPv6, VPLS and VPRN, Switching, Security, Wireless, VoIP, UC and collaboration. knowledge of multi-vendor solutions such as Cisco, Huawei, Ericsson, Juniper. You should have knowledge of Unified Communications architecture, deployment models, with all the associated services and integrations (specifically Cisco & Avaya). UC including IPT, SIP, IM, Email and Video Conferencing, Contact center. Audio Conferencing, recording with multi-vendor products such as Cisco and Avaya, and awareness of VOIP technology (Nortel, Avaya and Cisco) and its implementation in a Cisco Routed / Switched environment. You should have knowledge of Security Information Event Management Services, Security Infrastructure Support Services, Firewall Management Services, Unified Threat Management Services, Vulnerability Management Services, Incident Investigation and Response Management Services.

Minimum Qualifications:

Minimum requirement is a B.E. or B. Tech. or BS in Computer Science or Electronics and Telecommunication. Must have valid CCIE and CCNP. CCDE or equivalent Certification is a must.  Preferably ITIL V.3 expert Certification level.

Note: you will be required to attach the following:
1. Resume / cv
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