VAC8156 - Manager CEX VOC & Initiatives
Full Time - Permanent
Qatar - Doha
Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!
About the Business Unit:
Ooredoo’s Consumer business unit is a critical part of the company’s first line customer facing activities for all consumer product offerings and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. The Planning & Analysis division is responsible for supporting Marketing BU to put in place annual business plan and strategy. This role supports the department to achieve its objectives.
About the Role:
This role is responsible to ensure company sustenance and growth in value using Customer Experience (CE) as a primary lever through effectively designing & running structured Voice of Customer programs and overseeing other Customer Experience enhancement initiates.
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You should have 10 years' experience in a similar role.
Bachelor's Degree in Marketing or Finance or Engineering
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1. Resume / cv