Available Opportunities
VAC9156 - Senior Analyst B2B Mobile Ordering & Portability Helpdesk
Field: Business Contract Type: Full Time - Permanent
Location: Qatar - Doha Closing date: 11-Oct-2023
About Us:

Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!

About the Business Unit:
Ooredoo’s Business BU is a critical part of the company’s first line customer facing activities for all Business Accounts and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. The department provides support through the provision of Sales Order Processing Teams who input all corporate and customer orders onto the S.O.P. system enabling orders to be processed rapidly and accurately by the departments responsible for delivery. The team also provides support for efficient resolution of bill disputes by coordinating with the respective stakeholders.
About the Role:

The role is responsible in driving all business customer's fixed order while ensuring effective customer support and satisfaction with the overall order delivery and provision

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About You:

5 years' experience in a similar role.

Experience in a telecommunications environment and in depth knowledge of IT Order processing systems and latest technology trends

Minimum Qualifications:

Bachelor's Degree in Business Administration or Marketing or Engineering

Note: you will be required to attach the following:
1. Resume / cv
2. Passport copy