Ooredoo Group of Companies Jobs http://careers.sniperhire.net A list of currently open vacancies. Click on the vacancy title to view more details and apply online. en-us Sniperhire RSS Generator VAC9336-Specialist Insurance http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168778&ChannelID=1212 Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!<p style="text-align: left;">Finance plays a critical role in the day to day operations and more importantly the strategic management and growth of the Ooredoo, it oversees day to day operations within Qatar, undertaking or overseeing all financial due diligence etc. In the process in order to ensure the groups growth plans are managed from a financial perspective and profit targets are achieved within an acceptable level of risk. The department is responsible for the day to day financial operations of the business. It provides support to all BU&rsquo;s within Ooredoo and ensures the business has the financial services it requires in the<br> execution of its business whilst protecting its interests.</p> 2024-03-28T00:00:00+00:00 VAC9330-Senior Executive Activation & Service Delivery - Fixed Services / Phono Subsidiary of Ooredoo Kuwait http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168724&ChannelID=1212 <p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.</p> <p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p> <p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p> <p>Ooredoo's future is bright, and you can be part of our ongoing success.</p><p><span style="font-family: Arial, sans-serif; color: black;">Responsible for acting as liaison between the Corporate Sales Department, other FASTtelco Departments, and upper support levels by giving support for various services provided to internal and external customers.</span></p> 2024-03-24T00:00:00+00:00 VAC9331-Accountant http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168727&ChannelID=1212 <p style="line-height: normal; background: white;"><span style="font-size: 12.0pt; font-family: Poppins; color: black;">Responsible for the bookkeeping of the daily transactions of the company’s accounts including upkeep of the general ledger, consolidation of financial records, and submission of accurate and timely data for financial reporting purposes.</span></p><p></p><ul><li><p><span style="font-size: 12.0pt; font-family: Poppins; color: black;">Maintain general ledger, collect financial records from various operational systems and submit accurate data for reports on a timely basis.</span></p></li><li><p><span style="font-size: 12.0pt; font-family: Poppins; color: black;">Perform monthly closing of revenues and reconcile with billing.</span></p></li><li><p><span style="font-size: 12.0pt; font-family: Poppins; color: black;">Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.</span></p></li><li><p><span style="font-size: 12.0pt; font-family: Poppins; color: black;">Performing day to day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables’ data.</span></p></li><li><p><span style="font-size: 12.0pt; font-family: Poppins; color: black;">Monitor and collect accounts receivable by contacting clients.</span></p></li><li><p><span style="font-size: 12.0pt; font-family: Poppins; color: black;">Core engagement in monthly bank reconciliations on ERP.</span></p></li><li><p><span style="font-size: 12.0pt; font-family: Poppins; color: black;">Support other accounting and finance team members, inventory management, and cost accounting.</span></p></li><li><p><span style="font-size: 12.0pt; font-family: Poppins; color: black;">Maintaining copies of vouchers, invoices or correspondence necessary for filing.</span></p></li><li><p><span style="font-size: 12.0pt; font-family: Poppins; color: black;">Additional duties as assigned.</span></p></li></ul> 2024-03-24T00:00:00+00:00 VAC9326-Senior Manager, PMO / Fast Telco Subsidiary of Ooredoo Kuwait http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168698&ChannelID=1212 <p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.</p> <p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p> <p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p> <p>Ooredoo's future is bright, and you can be part of our ongoing success.</p><strong>Responsible for the deliverables of B2B projects and Special projects operations.&nbsp;</strong> 2024-03-21T00:00:00+00:00 VAC9327-Project Manager, PMO/ Fast Telco Subsidiary of Ooredoo Kuwait http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168699&ChannelID=1212 <strong>Fast Telco Subsidiary of Ooredoo </strong><strong>Responsible for planning, executing, delivering &amp; closing projects within a predefined budget &amp; timeframe</strong><br> 2024-03-21T00:00:00+00:00 VAC9328-Manager, PMO / Fast Telco Subsidiary of Ooredoo Kuwait http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168701&ChannelID=1212 <p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.</p> <p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p> <p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p> <p>Ooredoo's future is bright, and you can be part of our ongoing success.</p><strong>Responsible for the deliverables of B2B projects and Special projects operations.&nbsp;</strong> 2024-03-21T00:00:00+00:00 VAC9329-ممثل مبيعات المعارض - طوباس http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168708&ChannelID=1212 <p style="text-align: left; margin-left: 40px;">&nbsp;</p> <ul type="disc"> <li dir="RTL" style="color: rgb(51, 51, 51); background: white; margin-right: 0.5in; margin-left: 0in; text-align: right;"><span style="font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif;">تقديم الحلول والإجابات المناسبة لأسئلة العملاء و / أو مشاكلهم</span></li> <li dir="RTL" style="color: rgb(51, 51, 51); background: white; margin-right: 0.5in; margin-left: 0in; text-align: right;"><span style="font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif;">اغتنام جميع الفرص للترويج لمنتجاتنا وخدماتنا</span></li> <li dir="RTL" style="color: rgb(51, 51, 51); background: white; margin-right: 0.5in; margin-left: 0in; text-align: right;"><span style="font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif;">المشاركة في تحليل تقارير النشاط اليومية والاسبوعية والشهرية</span></li> <li dir="RTL" style="color: rgb(51, 51, 51); background: white; margin-right: 0.5in; margin-left: 0in; text-align: right;"><span style="font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif;">الانضمام إلى اجتماعات موظفي المعارض الدورية والمساعدة في تحديد الفرص ووضع استراتيجيات جديدة لتحسين أداء الفريق ومستوى الخدمة بشكل عام</span></li> <li dir="RTL" style="color: rgb(51, 51, 51); background: white; margin-right: 0.5in; margin-left: 0in; text-align: right;"><span style="font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif;">تنبيه مسؤولي المبيعات في حالة حدوث مشاكل أو انخفاض مستوى الخدمة بالإضافة الى التوصية بالحلول المناسبة وتنفيذها</span></li> <li dir="RTL" style="color: rgb(51, 51, 51); background: white; margin-right: 0.5in; margin-left: 0in; text-align: right;"><span style="font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif;">ضمان حوار مستمر مع الإدارات الأخرى وخاصة مركز الاتصال وإدارة التسويق من أجل البقاء على اطلاع دائم بالمنتجات والخدمات الجديدة والاستراتيجيات والسياسات وغيرها من المعلومات</span></li> <li dir="RTL" style="color: rgb(51, 51, 51); background: white; margin-right: 0.5in; margin-left: 0in; text-align: right;"><span dir="LTR" style="font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif;">CCRs</span><span style="font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif;">&nbsp;امتلاك معرفة قوية بالأدوات والمعدات المقدمة، ذلك لضمان تنفيذ الإدخالات والمعاملات الصحيحة بواسطة</span></li> <li dir="RTL" style="color: rgb(51, 51, 51); background: white; margin-right: 0.5in; margin-left: 0in; text-align: right;"><span style="font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif;">ضمان التسوية المناسبة والإبلاغ عن الإيرادات اليومية وإدارة النقد</span></li> <li dir="RTL" style="color: rgb(51, 51, 51); background: white; margin-right: 0.5in; margin-left: 0in; text-align: right;"><span style="font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif;">صيانة المعدات والمخزون</span></li> <li dir="RTL" style="color: rgb(51, 51, 51); background: white; margin-right: 0.5in; margin-left: 0in; text-align: right;"><span style="font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif;">&nbsp;</span><span dir="LTR" style="font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif;">Ooredoo</span><span style="font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif;"> التمسك بمظهر البيئة النظيفة، بالإضافة الى مساعدة قسم التسويق في تنفيذ طرق مبتكرة لجذب انتباه العملاء إلى الخدمات والمنتجات التي تقدمها شركة&nbsp;</span></li> <li dir="RTL" style="color: rgb(51, 51, 51); background: white; margin-right: 0.5in; margin-left: 0in; text-align: right;"><span style="font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif;">احترام سياسات الشركة والسرية خلال الأنشطة اليومية</span></li> <li dir="RTL" style="color: rgb(51, 51, 51); background: white; margin-right: 0.5in; margin-left: 0in; text-align: right;"><span style="font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif;">إبلاغ مشرف مركز الخدمة بالأنشطة اليومية وغيرها من الأمور</span></li> <li dir="RTL" style="color: rgb(51, 51, 51); background: white; margin-right: 0.5in; margin-left: 0in; text-align: right;"><span style="font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif;">أداء أي مهمة (تتعلق بالوظيفة / العمل) يكلف بها المشرف</span></li> </ul> <p dir="RTL" style="margin: 0in 1in 8pt 0in; text-align: right;"><span style="font-family: Arial, sans-serif;">&nbsp;</span></p><p style="text-align: right;">حديثي التخرج مرحب بهم للتقديم</p> <p style="text-align: right;">تعتبر خبرة عامين في مراكز الخدمات أو التواصل المباشر مع الزبائن ميزة اضافية </p> <p style="text-align: right;">درجة البكالوريوس في الإدارة أو التخصصات ذات الصلة</p> 2024-03-21T00:00:00+00:00 VAC9291-ممثل مبيعات المتاجر- رام الله http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168299&ChannelID=1212 <ul><li><p><span style="font-size: 10.0pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: #333333;">تقديم الحلول والإجابات المناسبة لأسئلة العملاء و / أو مشاكلهم</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: #333333;">اغتنام جميع الفرص للترويج لمنتجاتنا وخدماتنا</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: #333333;">المشاركة في تحليل تقارير النشاط اليومية والاسبوعية والشهرية</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: #333333;">الانضمام إلى اجتماعات موظفي المتاجر الدورية والمساعدة في تحديد الفرص ووضع استراتيجيات جديدة لتحسين أداء الفريق ومستوى الخدمة بشكل عام</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: #333333;">تنبيه مسؤولي المبيعات في حالة حدوث مشاكل أو انخفاض مستوى الخدمة بالإضافة الى التوصية بالحلول المناسبة وتنفيذها</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: #333333;">ضمان حوار مستمر مع الإدارات الأخرى وخاصة مركز الاتصال وإدارة التسويق من أجل البقاء على اطلاع دائم بالمنتجات والخدمات الجديدة والاستراتيجيات والسياسات وغيرها من المعلومات</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: #333333;">CCRs</span>&nbsp;امتلاك معرفة قوية بالأدوات والمعدات المقدمة، ذلك لضمان تنفيذ الإدخالات والمعاملات الصحيحة بواسطة</p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: #333333;">ضمان التسوية المناسبة والإبلاغ عن الإيرادات اليومية وإدارة النقد</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: #333333;">صيانة المعدات والمخزون</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: #333333;">&nbsp;Ooredoo</span>&nbsp;التمسك بمظهر البيئة النظيفة، بالإضافة الى مساعدة قسم التسويق في تنفيذ طرق مبتكرة لجذب انتباه العملاء إلى الخدمات والمنتجات التي تقدمها شركة&nbsp;</p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: #333333;">احترام سياسات الشركة والسرية خلال الأنشطة اليومية</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: #333333;">إبلاغ مشرف مركز الخدمة بالأنشطة اليومية وغيرها من الأمور</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: #333333;">أداء أي مهمة (تتعلق بالوظيفة / العمل) يكلف بها المشرف</span></p></li></ul><p></p><ul><li><p><span style="font-size: 10.0pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: #333333;">حديثي التخرج</span><span style="font-size: 12.0pt; font-family: &quot;Arial&quot;,sans-serif; color: black;">&nbsp;مرحب بهم للتقديم</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: #333333;">تعتبر خبرة عامين في مراكز الخدمات او التواصل المباشر مع الزبائن ميزة اضافية</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: #333333;">درجة البكالوريوس في ادارة الاعمال او التخصصات ذات الصلة</span></p></li></ul> 2024-03-18T00:00:00+00:00 VAC9301-PS Core Engineer http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168409&ChannelID=1212 <p><span style="font-size: 12.0pt; font-family: &quot;Calibri&quot;,sans-serif;">Packet Core Network Engineer will be responsible for performing various operational and maintenance activities related to packet core networks.</span><span style="font-size: 12.0pt; font-family: &quot;Times New Roman&quot;,serif;"> </span><span style="font-size: 12.0pt; font-family: &quot;Calibri&quot;,sans-serif;">This includes managing and maintaining critical systems such as AAA, DNS servers, SGSN, and GGSN.</span></p><div></div><ul><li><p><span style="line-height: 115%; font-family: &quot;Calibri&quot;,sans-serif;">Performing operation and maintenance activities.</span></p></li><li><p><span style="line-height: 115%; font-family: &quot;Calibri&quot;,sans-serif;">Performing the daily, weekly, and monthly routine health check and backups.</span></p></li><li><p><span style="line-height: 115%; font-family: &quot;Calibri&quot;,sans-serif;">Participate in monitoring packet core network performance and assisting in troubleshooting network issues to ensure maximum uptime and reliability.</span></p></li><li><p><span style="line-height: 115%; font-family: &quot;Calibri&quot;,sans-serif;">Collaborate with cross-functional teams to integrate packet core network solutions with other network elements and systems.</span></p></li><li><p><span style="line-height: 115%; font-family: &quot;Calibri&quot;,sans-serif;">Performing all planned and unplanned activities.</span></p></li><li><p><span style="line-height: 115%; font-family: &quot;Calibri&quot;,sans-serif;">Performing all the required acceptance tests.</span></p></li><li><p><span style="line-height: 115%; font-family: &quot;Calibri&quot;,sans-serif;">Reporting all O&amp;M activities to the PS Team Leader.</span></p></li><li><p><span style="line-height: 115%; font-family: &quot;Calibri&quot;,sans-serif;">Implementing any modifications to the plan as required by the planning team.</span></p></li><li><p><span style="line-height: 115%; font-family: &quot;Calibri&quot;,sans-serif;">Performing maintenance and preventive maintenance activities.</span></p></li><li><p><span style="line-height: 115%; font-family: &quot;Calibri&quot;,sans-serif;">Analyse performance reports to identify areas for improvement and work with stakeholders to improve and address related issues.</span></p></li><li><p><span style="line-height: 115%; font-family: &quot;Calibri&quot;,sans-serif;">Providing support for billing and customer care departments.</span></p></li><li><p><span style="font-size: 12.0pt; font-family: &quot;Calibri&quot;,sans-serif;">Ensuring the quality of work delivered.</span></p></li></ul> 2024-03-18T00:00:00+00:00 VAC9324-Senior Analyst Customer Delivery http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168640&ChannelID=1212 Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!Ooredoo&rsquo;s Business BU is a critical part of the company&rsquo;s first line customer facing activities for all Business Accounts and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. The department ensures that Ooredoo meets its customer experience targets and obligations in delivery of B2B services as per Ooredoo&rsquo;s commercial commitments which are set out in customer contracts, SLA&rsquo;s and by the telecoms regulator, avoiding any financial penalties but being accountable for any incurred. Undertake regular reviews of the Customer Satisfaction results in order to initiative improvements. The team leads and directs the Delivery and Assurance of the Customer Experience strategy to achieve Ooredoo&rsquo;s long-term technical, strategic, cost containment / reduction and customer satisfaction goals. 2024-03-18T00:00:00+00:00 VAC9325-Specialist Customer Delivery http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168642&ChannelID=1212 <p>Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!</p> <div></div>Ooredoo&rsquo;s Business BU is a critical part of the company&rsquo;s first line customer facing activities for all Business Accounts and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. The department ensures that Ooredoo meets its customer experience targets and obligations in delivery of B2B services as per Ooredoo&rsquo;s commercial commitments which are set out in customer contracts, SLA&rsquo;s and by the telecoms regulator, avoiding any financial penalties but being accountable for any incurred. Undertake regular reviews of the Customer Satisfaction results in order to initiative improvements. The team leads and directs the Delivery and Assurance of the Customer Experience strategy to achieve Ooredoo&rsquo;s long-term technical, strategic, cost containment / reduction and customer satisfaction goals. 2024-03-18T00:00:00+00:00 VAC9322-Senior Executive, L1 Managed Services http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168607&ChannelID=1212 <p><span style="font-family: Arial, sans-serif; font-size: 14px;">Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.</span></p><p><span style="font-family: Arial, sans-serif; font-size: 14px;">We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</span></p><p><span style="font-family: Arial, sans-serif; font-size: 14px;">In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.</span></p><p><span style="font-family: Arial, sans-serif; font-size: 14px;">Ooredoo's future is bright, and you can be part of our ongoing success.</span></p><p><span style="font-family: Arial, sans-serif; font-size: 14px;">Attend to customers at the Retail Store by handling enquiries, providing information on, and selling Ooredoo Telecom products and services.</span></p> 2024-03-17T00:00:00+00:00 VAC9323-Senior Engineer, Charging & Billing http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168618&ChannelID=1212 <p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world .</p><p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p><p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.</p><p>Ooredoo's future is bright, and you can be part of our ongoing success.</p><p><span style="font-size: medium; font-family: &quot;Times New Roman&quot;;" size="2"> </span></p> <p>This role level will plan, design and support execution of complex Billing and Charging requirements and projects, both short term and long term, transformational ones.</p> <p>This Senior level will also typically be expected to align BSS platforms as per Ooredoo and Ooredoo group technical strategy.</p> <p>In addition, the role is expected to define capacity, functionality and planning of Billing, Wholesale Billing, Dunning &amp; Collection, Bill Formatting, and Provisioning, in line with Ooredoo Telecom&rsquo;s assumptions and growth plans as per the roadmap.</p> <p> Finally the role should work actively in proposing new ideas to enhance products configuration time to market and efforts optimization, by proposing new solutions/systems</p> <p><span style="font-size: small;" size="2"> <br> </span></p> <p><span style="font-size: small;" size="2"><br> </span></p> <p><span style="font-size: small;" size="2"><br> </span></p> <p><span style="font-size: small;" size="2"><br> </span></p> 2024-03-17T00:00:00+00:00 VAC9317-Specialist, Help Desk http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168584&ChannelID=1212 <p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.</p> <p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p> <p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p> <p>Ooredoo's future is bright, and you can be part of our ongoing success.</p><p><strong><span style="font-size: 10.0pt; font-family: &quot;Arial&quot;,sans-serif; color: black;">Provide superior customer service by handling and resolving technical customer complaints / issues that have been escalated to them by the Customer Care Inbound team, FT Hotline, by management, by Retail Store staff, by Sales and dealers, Provide 1st level support and technical assistance for incoming queries and issues related to B2C FT customers.</span></strong></p> 2024-03-14T00:00:00+00:00 VAC9318-Senior Executive, Help Desk / Fast Telco Subsidiary of Ooredoo Kuwait http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168586&ChannelID=1212 <strong>Fast Telco Subsidiary of Ooredoo </strong><strong>Provide superior customer service by handling and resolving technical customer complaints / issues that have been escalated to them by the Customer Care Inbound team, FT Hotline, by management, by Retail Store staff, by Sales and dealers, Provide 1st level support and technical assistance for incoming queries and issues related to B2C FT customers.</strong> 2024-03-14T00:00:00+00:00 VAC9311-Executive Retail Store http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168536&ChannelID=1212 <p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.</p> <p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p> <p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p> <p>Ooredoo's future is bright, and you can be part of our ongoing success.</p>Attend to customers at the Retail Store by handling enquiries, providing information on, and selling Ooredoo Telecom products and services. 2024-03-11T00:00:00+00:00 VAC9298-Specialist, Information Technology (DC CO) http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168390&ChannelID=1212 <p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Data Center Group Information Technology team oversees Data Center Companies’ (DCCo) IT services, planning, operations support and budgeting to ensure alignment with technology and deployment roadmaps.</span></p><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">The purpose of this role is to provide </span><b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Design, implementation and operations support</span></b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;"> in Data Centre Information Technology Domain (IT &amp; Network Applications, Cloud, and Digital Platforms).</span></p><ul style="margin-top: 0in;"><li style="margin-bottom: 6.0pt; text-align: justify;"><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Subject Matter expert in Next Generation Data Centre technologies with Design/Built/Operate expertise in following domains:</span></p></li></ul><ul style="list-style-type: circle;"><li><p><b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">DC Network &amp; Security</span></b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;"> ( LAN/WAN, network/application security) – Cisco ACI, VMware NSX and other leading SDN technologies. Fortinet and Palo Alto NGFWs&nbsp; with appliances and NVA deployment expertise</span></p></li><li><p><b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">IT Enterprise Applications</span></b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;"> – (OSS/BSS stack with Cloud SaaS deployment expertise)</span></p></li><li><p><b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Digital Workplace &amp; Office Automation</span></b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;"> –(Microsoft AD, Azure AD &amp; M365 based services)</span></p></li><li><p><b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Centralized Digital Platforms</span></b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;"> – Next gen Digital platform deployment using Openshift, AKS, GKE &amp; TANZU technologies.</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Data Centre DCIM, BMS &amp; ELV &nbsp;&nbsp;platforms Network Design/integration (Modbus &amp; equivalent)</span></p></li><li><p><b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Cybersecurity</span></b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;"> – Overall Network and application security (Firewalls, WAF, IDS/IPS, EDR/MDR/XDR, </span><b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">SASE &amp; SIEM</span></b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;"> – Cloud based deployment model – MS- Sentinel/Google Chronicle, preferred)</span></p></li><li><p><b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Data Centre Certification standards – UTI Tier3/Tier4, TIA/EIA 942, ISO 27001, ISO 22301</span></b></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">ITSM framework with experience in Change/incident/Problem Management processes</span></p></li><li><p><b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Network and application observability stack</span></b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;"> – Tools like Grafana, Datadog, Dynatrace, AppDynamics</span></p></li></ul><ul style="margin-top: 0in;"><li style="margin-bottom: 6.0pt; text-align: justify;"><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">SME on developing Technology roadmaps, architecture blueprints and engineering practices covering core commercial Data centre technology domains</span></p></li><li style="margin-bottom: 6.0pt; text-align: justify;"><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Closely collaborate with other members of the Operations team to drive overall vision, technology road maps, world-class network architectures, and enable capital efficient IT &amp; Network plans.</span></p></li><li style="margin-bottom: 6.0pt; text-align: justify;"><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Transfer best-practice solutions planning and design techniques to the DCCOs.</span></p></li><li style="margin-bottom: 6.0pt; text-align: justify;"><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Develop strategic relationships with key Technology vendors.</span></p></li><li style="margin-bottom: 6.0pt; text-align: justify;"><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Provide expertise in Information Technologies covering strategy, planning &amp; operations.</span></p></li><li style="margin-bottom: 6.0pt; text-align: justify;"><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Participate in reviewing DCCOs strategic plans and budgets as a technical expert (participate in development also if requested)</span></p></li><li style="margin-bottom: 6.0pt; text-align: justify;"><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Support DCCOs in resolving Information Technology related issues, as required, and as per the defined framework.</span></p></li></ul> 2024-02-21T00:00:00+00:00 VAC9289-Senior Specialist, Materials Management & Logistics / Phono Subsidiary of Ooredoo Kuwait http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168223&ChannelID=1212 <ul><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Goods arrangement in warehouse.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Safey procedure</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Regular stock monitor and its verification with system</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Mini-max ordering</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Dead or unwanted stock activities till its get written off</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Reporting</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Self-learningGood coordination and work with team members</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Coordinate with purchasing dept. or department concern to get planned for purchase on quarterly or monthly basis to see volume of technical goods coming to the warehouse from international and local suppliers.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Collect purchase order copy from purchasing executive.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Coordinate with vendor for shipment arrangement as per order term.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Receive and record items for storage from local vendor or Kuwait custom so that goods received can be checked against purchase order and in conformity with contract specifications.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Inform requisition divisions of stock arrival and bring to their attention any discrepancy in stocks received.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">System update for goods receipt</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Sort and place items for storage in the appropriate place within the stock room according to predetermined system and inventory control procedures and mark them for easy identification.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Arrangement of any expert inspection of receipt goods if required.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Return the goods to supplier if its not match with purchase order in coordination with logistics executive.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">File the insurance claim for damaged goods receipt or short receipt from intact shipment if its require with coordination of insurance dept. or executive.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Inform the above-mentioned case to supplier if term of delivery is DDP, CIF, DDU, DPA, CIP or other term as per incoterm 2010 guideline for which insurance claim falls under supplier responsibility for these kind of terms.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Material transfer from warehouse to various location or sites as per authorized MRN received from concern department.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">File and maintain the documents for future record,&nbsp;</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Regularly monitor stock item mini-max level and if necessary, ask concern department or purchasing for reordering.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Assist with stock taking when required and complete the appropriate records so that an accurate statement of stock in hand can be prepared.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Follow up with vendor for order delivery till order completion.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Arrangement of necessary transport, labor, tools, forklift etc. to complete safe delivery at end user, warehouse, or site.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Create data file for system upload.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Print bar code sticker for all items</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Arrange data on data loader for inventory movement in warehouse.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Reconcile day to day transaction with system report and material release, receipt notes.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Arrange assets disposal memo from finance for assets dispose.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Coordinate with purchasing for disposed or scrap material sale.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Make daily basis faulty item receipt report from received material from any site dismantle.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Send faulty report to concern section in Tech. division for warranty repair and replacement.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Coordinate with logistics head to send faulty goods for repair and replacement to local and international vendor.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Follow up with vendor to receive repair and replacement of faulty and damaged goods.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Report day to day business to team leader or department manager</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Seek regular guideline from manager for work improvement and its timely completion.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Adhere to the company policy and procedure and good communication and coordination among the team member and other section staff.</span></p></li><li><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif; color: #202124; background: white;">Get self-training to keep yourself in modern business requirement and fully knowledgeable in Ooredoo operating business systems.</span></p></li></ul> 2024-01-31T00:00:00+00:00 VAC9115-Senior Manager, PMO / Fast Telco Subsidiary of Ooredoo Kuwait http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=165869&ChannelID=1212 <p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.</p> <p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p> <p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p> <p>Ooredoo's future is bright, and you can be part of our ongoing success.</p><strong>Responsible for the deliverables of B2B projects and Special projects operations.&nbsp;</strong> 2024-01-24T00:00:00+00:00 VAC9284-Senior Engineer, Data Management / FASTtelco Subsidiary of Ooredoo Kuwait http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168088&ChannelID=1212 <ul><li><p><strong><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif;">This role will primarily focus on technically governing Ooredoo ‘s Data Management Solutions domain, which includes Datawarehouse, Big Data and BI applications.</span></strong></p></li><li><p><strong><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif;">This role will provide technical expertise for Ooredoo’s Data Management Solutions domain in applications design, capacity management and enhancements.</span></strong></p></li><li><p><strong><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Arial&quot;,sans-serif;">She/he will analyse, design, and govern the projects and the needed developments, focusing on the applications in the areas considering their evolving Technologies. This is in addition to enhancing the features , performing as-is and to-be design and architecture analysis, defining and executing lifecycle management compliance checkpoints and reviews, in accordance with Ooredoo’s vision in its roadmap.</span></strong></p></li><li><p><strong><span style="font-size: 10.0pt; font-family: &quot;Arial&quot;,sans-serif;">The role will also execute hands on tasks on Datawarehouse, BigData and BI applications including Building reports and dashboards using latest tools</span></strong></p></li></ul><ul><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Responsible for planning and design of Data Management solutions.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Define and Design the overall architecture for the applications in the domain in accordance with the enterprise provisioning flows, and plan their deployments accordingly based on projects requirements and industry best practices.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Work closely with business teams to understand their requirements and roadmaps, and translate them to Technical requirements.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Work hand in hand with other Applications and infrastructure planners to streamline and align integration requirements across end-to-end flows.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Work on enhancing Ooredoo‘s Data related domain applications Architecture, Application Integration flows and Protocols, Application Frameworks, and their related Technologies.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Explore and understand the new trends in the Market related to Data Management especially related to TELCO domain.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Understand and enhance the flows of the integration points with other systems to get relevant needed data to serve business needs.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Have complete understanding of Datawarehouse, Data Lake and ETL.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Maintain and Document the Logical Data model in the Datawarehouse.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Maintain and Document the design of ETL workflows.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Plan, Manage and document flow designs for ETL in collaboration with ADM team.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Understand the different ETL flows and have an end-to-end knowledge of the data lineage.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Design, Develop and Maintain Dashboards in modern tools like but not limited to, PowerBI, Qlik and Microstrategy</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Design , create and&nbsp; maintain Data model&nbsp; in Datalake ( Big Data)</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Design ,create and maintain ETL workflows to load data to Datalake</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Develop and Maintain NIFI workflows for ensuring integration of Real time data.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Work Hand in Hand with Enterprise architecture team to implement the agreed reference architecture.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Maintain clean and clear reference documentation for all features and services used in the Data Management Solutions domain.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Perform discussions with the internal and external stakeholders to achieve high levels of quality and maximal functionality in the technical implementation of solutions</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Align and approve designs for Change Requests (CRs) on the domain area systems handled by other Technical Teams.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Manage day to day issuing of work orders to operations team for any system change</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Conduct feasibility studies.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Support new projects RFP releases, technical evaluations and reviews</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Technical document creation (Projects Specifications document, engagement documents, RFP’s and RFQ’s, Evaluation sheets, etc.) as per the Company&nbsp; processes &amp; procedures</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Verify SI/ vendors scope of work and technical designs in projects.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Align with company’s procedures and policies during projects implementations, related to Enterprise architecture, Security, Infrastructure, and any other required internal entity.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Conduct systems integration testing, and support UAT.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Ensure any project completion and closure by obtaining sign off from all main stakeholders (i.e. Operations &amp; Business teams), and proper handover to relative teams.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Evaluate and plan software, sizing capacity, and licenses against the current load and forecasted needed expansions in the area responsible for.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Plan for needed upgrades for Applications, Databases &amp;Operating systems in the area responsible for.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Provide support on special projects as and when assigned by senior management.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Ensure that upper management is informed on all critical issues pertaining to the area responsible for and makes recommendation for improvementsAligning implementations with Ooredoo group enterprise architecture strategy &amp; Roadmap.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Assess new ICT Solutions market trends and identify the benefits to Ooredoo and impact of this new technology on current echo system.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Prepare the needed business cases, business benefit &amp; ROI documents with every new investment.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Work closely with Ooredoo group to share best practices and ensure efficient synergy.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Work with stakeholders, both management level and SME level across the organization and within ICT division to contribute in building the holistic view of the organization's strategy, processes, and link this to the ICT department strategy. Contribute to the motivation of junior staff, providing day to day assistance where necessary.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</span></p></li><li><p><span style="font-family: &quot;Arial&quot;,sans-serif;">Other duties as directed by supervisor or other superiors.</span></p></li></ul> 2024-01-22T00:00:00+00:00 VAC9248-Manager, Test Management http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=167928&ChannelID=1212 <p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Ooredoo is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which Ooredoo operates.&nbsp; The Group’s ESS transformation programme must therefore ensure the successful delivery of the transformation in context of:</span></p><ul style="margin-top: 0in;"><li style="margin-top: 6.0pt; margin-bottom: 6.0pt;"><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Alignment of the Program objectives with the overall Ooredoo strategy</span></p></li><li style="margin-top: 6.0pt; margin-bottom: 6.0pt;"><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Rapidly changing ICT environment</span></p></li><li style="margin-top: 6.0pt; margin-bottom: 6.0pt;"><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Management of executive and shareholder expectations across the OpCos throughout the transformation</span></p></li><li style="margin-top: 6.0pt; margin-bottom: 6.0pt;"><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Management of employee, customer and supplier expectations</span></p></li></ul><ul><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Constant dynamics and local challenges in the economic, regulatory and legal environments.</span></p></li></ul><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Noto Sans&quot;,sans-serif; color: windowtext;">This position will work with the Ooredoo Group Leadership Team, the Opco CEOs and direct reports, the </span><b><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Noto Sans&quot;,sans-serif; color: windowtext;">Manager: Test Management </span></b><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Noto Sans&quot;,sans-serif; color: windowtext;">will be accountable for the successful delivery of ESS Transformation Program ensuring appropriate assurance program. The program aims to implement a unified way of working across Finance, Sourcing and Human Resources with clear roles and responsibilities that eliminates redundancy and promotes efficiency.</span></p><p style="margin-top: 6.0pt; margin-right: 0in; margin-bottom: 6.0pt; margin-left: 0in; line-height: 115%;" class="Default"><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Noto Sans&quot;,sans-serif; color: windowtext;">The role will ensure a coordinated approach throughout Ooredoo, enabling Ooredoo operations to execute their mandates effectively.</span></p><p style="margin-top: 6.0pt; margin-right: 0in; margin-bottom: 6.0pt; margin-left: 0in; line-height: 115%;" class="Default"><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Noto Sans&quot;,sans-serif; color: windowtext;">The </span><b><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Noto Sans&quot;,sans-serif; color: windowtext;">&nbsp;Manager: Test Management </span></b><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Noto Sans&quot;,sans-serif; color: windowtext;">will be responsible to ensure continuous monitoring of the program's quality and risks at a holistic program level as well as BAU release management.</span></p><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">The role will report into Associate Director, IT</span></p><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Enablement and will be subject to Governance via ESS SteerCo and Program Leadership.</span></p><p><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: black; background: white;">The T</span><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">est Manager is responsible for the overall, day-to-day management of a specific task order or group of task orders affecting the same or related/interdependent systems. The test Manager schedules and assigns work to contractors and monitors progress and resolves discrepancies to ensure compliance with</span></p><p style="margin-left: .25in; text-indent: -.25in;"><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">work/quality standards and contract/task order requirements. The Test Manager ensures that the technical solutions and schedules in the task order(s) are implemented within estimated timeframes and budget constraints. Introduces innovative approaches and methodologies for processes and support systems.</span><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif;"><br></span></p><p><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif;"><br></span><b><u><span style="color: black; background: white;">Hard Skills requirements:</span></u></b></p><ul><li style="background: white;"><p><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: black;">10+ years of work experience core focusing of testing.</span></p></li><li style="background: white;"><p><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: black;">Demonstrated experience SAP ERP</span></p></li><li style="background: white;"><p><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: black;">Provides technical guidance on major tasks or technology assignments.</span></p></li><li style="background: white;"><p><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: black;">Experience in implementing a testing tool and setting it up for automation.</span></p></li><li style="background: white;"><p><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: black;">Provides services in support of release management.</span></p></li><li style="background: white;"><p><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: black;">Manages SIT, FUT, UAT, end-to-end.</span></p></li><li style="background: white;"><p><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: black;">Keen eye to drive automation and bring in innovation and improvements.</span></p></li><li style="background: white;"><p><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: black;">Adhere to firm KPIs and reporting</span></p></li><li style="background: white;"><p><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: black;">Setup testing status reporting / dashboards</span></p></li><li style="background: white;"><p><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: black;">Assess risk and impact for testing</span></p></li><li style="background: white;"><p><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: black;">Plan along with release management team.</span></p></li><li style="background: white;"><p><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: black;">Has domain and expert technical knowledge.</span></p></li><li style="background: white;"><p><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: black;">Decision making and domain knowledge may have a critical impact on overall project implementation.</span></p></li><li style="background: white;"><p><span style="font-size: 10.5pt; font-family: &quot;Segoe UI&quot;,sans-serif; color: black;">Ability to effectively supervise others and implementation.</span></p></li></ul><p style="text-align: justify; background: white; vertical-align: baseline;"><b><u><span style="font-size: 10.0pt; font-family: &quot;Arial&quot;,sans-serif; color: black;">Soft skills requirements:</span></u></b></p><ul><li><p><span style="font-size: 10.0pt; font-family: &quot;Arial&quot;,sans-serif; color: black;">Must have excellent written and verbal communication skills in English. French &amp; Arabic will be considered a value add.</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Arial&quot;,sans-serif; color: black;">Strong problem solving and decision making abilities</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Arial&quot;,sans-serif; color: black;">Unquestionable professional integrity, credibility and character</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Arial&quot;,sans-serif; color: black;">Ability to assess and manage/notify technical risks and issues to management.</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Arial&quot;,sans-serif; color: black;">Proven record working with a fast-paced delivery environment.</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Arial&quot;,sans-serif; color: black;">Excellent stakeholder management including executives and C-suites.</span></p></li></ul> 2024-01-21T03:00:00+00:00 VAC9282-Manager, Plan to Perform http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=168077&ChannelID=1212 <p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Ooredoo is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which Ooredoo operates.&nbsp; The Group’s ESS transformation programme must therefore ensure the successful delivery of the transformation in context of:</span></p><ul style="margin-top: 0in;"><li style="margin-top: 6.0pt; margin-bottom: 6.0pt;"><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Alignment of the Program objectives with the overall Ooredoo strategy</span></p></li><li style="margin-top: 6.0pt; margin-bottom: 6.0pt;"><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Rapidly changing ICT environment</span></p></li><li style="margin-top: 6.0pt; margin-bottom: 6.0pt;"><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Management of executive and shareholder expectations across the OpCos throughout the transformation</span></p></li><li style="margin-top: 6.0pt; margin-bottom: 6.0pt;"><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Management of employee, customer and supplier expectations</span></p></li></ul><ul><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Constant dynamics and local challenges in the economic, regulatory and legal environments</span></p></li></ul><p><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Noto Sans&quot;,sans-serif; color: windowtext;">This position will work with the Ooredoo Group and OpCo Functional Leadership Team and Program Team, the </span><b><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Noto Sans&quot;,sans-serif; color: windowtext;">Manager, Plan to Perform </span></b><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Noto Sans&quot;,sans-serif; color: windowtext;">will be accountable for the successful delivery of ESS Transformation Program by crafting a standardized process within the </span><b><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Noto Sans&quot;,sans-serif; color: windowtext;">Plan to Perform </span></b><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Noto Sans&quot;,sans-serif; color: windowtext;">process workstream. The program aims to implement a unified way of working across Finance, Sourcing and Human Resources with clear roles and responsibilities that eliminates redundancy and promotes efficiency.</span></p><p style="margin-top: 6.0pt; margin-right: 0in; margin-bottom: 6.0pt; margin-left: 0in; text-align: justify; line-height: 115%;" class="Default"><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Noto Sans&quot;,sans-serif; color: windowtext;">The role will ensure a coordinated approach throughout Ooredoo, enabling Ooredoo operations to execute their mandates effectively.</span></p><p style="margin-top: 6.0pt; margin-right: 0in; margin-bottom: 6.0pt; margin-left: 0in; text-align: justify; line-height: 115%;" class="Default"><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Noto Sans&quot;,sans-serif; color: windowtext;">The </span><b><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Noto Sans&quot;,sans-serif; color: windowtext;">&nbsp;</span><span>Manager</span></b><span style="font-size: 10.0pt; line-height: 115%; font-family: &quot;Noto Sans&quot;,sans-serif; color: windowtext;"> will be accountable to ensure seamless integration of cross functional processes across streams and leverages leading practices.</span></p><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">The role will report into the Director: Global Process and will be subject to Governance via ESS SteerCo and Program Leadership.</span></p><ul><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Provide Business subject matter expertise in the field of </span><b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Plan to Perform </span></b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">to lead the process design and requirements definition for the program.</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Participate and provide input in various workshops to develop detailed business processes for </span><b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Plan to Perform </span></b><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">and review them with stakeholders until they are approved by the authorized persons.</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Provide insight and recommendations from a functional and systems perspective on the design of a short- and long-term solution.</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Conduct review sessions to assess the alignment of the solution design to the business requirements.&nbsp;&nbsp;</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Support the design of the unified process by actively participating and providing input towards business workshops.&nbsp;</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Reviews and assures your respective business processes and ensures the appropriate governance is in place to manage deviations from the unified processes.</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Reviews and assures the Functional Requirements Specification and Requirements Traceability Matrix.&nbsp;</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Identifies areas of clarification and questions ahead of workshops.</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Identifies and documents requirement gaps.</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Participates to workshops and clarify questions around integration points and support with the development of business requirements.&nbsp;</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Conducts review sessions with Business Owners, SI to assess the alignment of the solution design to the business requirements.&nbsp;</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Participates to workshops with the SI technical team and OpCos to review new requirements (customizations) to determine whether they are acceptable.&nbsp;</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Participates to workshop (s) with SI and Business owners to understand, review the fixes or remediation actions provided by the SI against the requirements review findings and provide recommendation for approval.&nbsp;</span></p></li><li><p><span style="font-size: 10.0pt; font-family: &quot;Noto Sans&quot;,sans-serif;">Reviews business design deliverables from the SI and document findings.</span></p></li></ul> 2024-01-21T00:00:00+00:00 VAC9249-Specialist, Internal Communications http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=167930&ChannelID=1212 <p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.</p> <p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p> <p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p> <p>Ooredoo's future is bright, and you can be part of our ongoing success.</p><strong>Assist and manage the delivery of effective internal communications &amp; internal events programs within assigned area of senior specialisation that establish and enhance the Ooredoo desired corporate image and that lead to sustainable and effective communication with its relevant stakeholders.&nbsp;</strong> 2024-01-03T00:00:00+00:00 VAC9228-Manager, Commercial Support - Prepaid http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=167797&ChannelID=1212 <p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world .</p> <p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p> <p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p> <p>Ooredoo's future is bright, and you can be part of our ongoing success.</p><p><strong>Responsible to develop and monitor Commercial KPIs, monitor the sales quality, Designing Channel Scheme, manage Commercial budget and provide early indicators on market trends, benchmark performance against competition, recommend actions to achieve Commercial excellence.</strong></p> 2023-12-11T00:00:00+00:00 VAC9225-Executive Retail Store/ Phono Subsidiary of Ooredoo Kuwait http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=167761&ChannelID=1212 <p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.</p> <p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p> <p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p> <p>Ooredoo's future is bright, and you can be part of our ongoing success.</p>Attend to customers at the Retail Store by handling enquiries, providing information on, and selling Ooredoo Telecom products and services. 2023-12-06T00:00:00+00:00 VAC9185-Manager, Security Operations Center - SOC/ FastTelco Subsidiary of Ooredoo Kuwait http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=167543&ChannelID=1212 <strong>Support&nbsp; Security Operations Center</strong> 2023-11-15T00:00:00+00:00 VAC9161-Manager Customer Journey Mapping & Re-design http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=166962&ChannelID=1212 <p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world .</p> <p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p> <p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p> <p>Ooredoo's future is bright, and you can be part of our ongoing success.</p><p><strong>Enhancing the overall customer experience by understanding, mapping, and optimizing customer journeys across various touchpoints. This role will work closely with cross-functional teams, including marketing, sales, customer care, digital, and product development, to identify pain points, improve customer interactions, and drive customer satisfaction.</strong></p> 2023-10-09T00:00:00+00:00 VAC9162-Manager Digital Analytics & Growth http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=166966&ChannelID=1212 <p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world .</p> <p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p> <p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p> <p>Ooredoo's future is bright, and you can be part of our ongoing success.</p><p><strong>Responsible for the oversight of the customer journey optimisation of the eCommerce platform, Mobile Application and other digital channels through a thorough analytical understanding of the opportunity areas and the customer pain points. This position will work closely with online platform support partners, marketing communications, digital marketing agency and with the business intelligence teams to ensure that all the digital KPIs are properly measured, tracked and optimised.</strong></p> <p><strong>This role will orchestrate and establish a framework to design the data layers to deliver the most optimised costs to acquire the customers online, build retention &amp; cross sell, remarketing strategies to improve the AOV ( Average Order value ), Cost Per Acquisition ( CPC ) and LTV (Lifetime Value) of customers. In addition to tracking, reporting and optimising the online measures, this role will lead the online data strategy to identify, remap all the customer touch points to finalize the right engagements.&nbsp;&nbsp;</strong></p> 2023-10-09T00:00:00+00:00 VAC9049-Senior Specialist Public Relations http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=164582&ChannelID=1212 <p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.</p> <p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p> <p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p> <p>Ooredoo's future is bright, and you can be part of our ongoing success.</p><strong>Plays a key role in how customers, employees and the general public perceive Ooredoo and serves as an adviser in managing a company&rsquo;s reputation. Helps leaders prepare for media interviews, develop messages to deliver to investors, customers and employees and suggest new initiatives to keep companies on the cutting edge of communication with their stakeholders</strong> 2023-05-22T00:00:00+00:00 VAC8930-Manager , Postpaid Marketing (Mobile Broadband) http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=161976&ChannelID=1212 <p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.</p> <p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p> <p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p> <p>Ooredoo's future is bright, and you can be part of our ongoing success.</p><p><strong>Management and development of Post-paid Mobile Broadband (MBB) business according to the company KPIs &amp; segment objectives. Full profit and loss responsibility and budget ownership for Mobile Broadband (MBB). Develop and implement post-paid Mobile Broadband (MBB) segment strategy, plans and initiatives to drive post-paid Mobile Broadband (MBB) revenue. </strong></p> <p><strong>Drive post-paid Mobile Broadband (MBB) business by segmenting the offerings to attract and retain, upsell and x-sell customer base. Focus on full post-paid Mobile Broadband (MBB) revenue from single as well as from multi account users.</strong></p> <p><strong>Develop and execute Mobile Broadband (MBB) strategy and offering by leading the initiatives with 360 approach. </strong></p> <p><strong>Develop and manage Connected Devices portfolio (tablets, laptops, mobile broadband)</strong></p> <p><strong>Develop GAMER Broadband portfolio from product conceptualization to Go-to-Market including gamer online / offline tournaments.</strong></p> 2023-03-05T00:00:00+00:00 VAC8962-Senior Specialist Pricing http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=162501&ChannelID=1212 <p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.</p> <p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p> <p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p> <p>Ooredoo's future is bright, and you can be part of our ongoing success.</p><p><strong>Manage the pricing-related activities across the product portfolio and digital channels, ensuring it is in line with the company&rsquo;s direction and goals. Actively participate in preparation of business cases for the B2C product portfolio in cooperation with proposition owners. Analyze and manage value drivers &ndash; rate plans and service pricing, subsidies and commissions &ndash; in order to maximize customer lifetime value while maintaining a competitive position in the market. Actively participate in creation of digital pricing strategy.&nbsp;</strong></p> 2023-03-05T00:00:00+00:00 VAC8963-Manager, Fixed Marketing Customer Value Management (CVM) http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=162547&ChannelID=1212 <p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.</p> <p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p> <p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p> <p>Ooredoo's future is bright, and you can be part of our ongoing success.</p><p><strong>Develop and implement fixed and convergence revenue enhancement strategy, plans and initiatives to grow existing fixed and convergence base revenue. Drive CVM campaigns by using analytics models and tools to upsell and x-sell fixed, and mobile towards convergence base. Focus on ARPU growth and increase share of wallet from single as well as from multi account users. Establish, manage, automate and stimulate CVM platform base campaigns by segmenting offers based on the contextual needs of the customer base. Enhance the CVM campaigns reach by enforcing digital and using existing (direct campaigns and Telemarketing) and new capabilities and channels (RAS, IVR, etc.)&nbsp;</strong></p> 2023-03-05T00:00:00+00:00 VAC8138-Upload Your CV http://careers.sniperhire.net/ooredoo/vacancy.aspx?vacancyid=151890&ChannelID=1212 <p>&nbsp;</p> <p>Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.</p> <p>We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p> <p>In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p> <p>Ooredoo's future is bright, and you can be part of our ongoing success.</p><p>For Kuwaitis only!</p> <p></p> <p>Get the chance to join the Ooredoo Kuwait Family by submitting your CV&nbsp;</p> <p>We wish you the best of luck!&nbsp;</p> <p >انضم لعائلتنا&nbsp;</p> <p dir="RTL">للكويتيين فقط!</p> <p dir="RTL">اغتنم الفرصة اليوم وانضم لعائلة Ooredoo الكويت عن طريق تقديم السيرة الذاتية</p> <p dir="RTL"></p> <p style="text-align: left;">تمنياتنا للجميع بالتوفيق.</p> <p>&nbsp;</p> 2020-12-22T00:00:00+00:00